Privacy Policy and Terms of Service

Last Updated June 7, 2026

This Privacy Policy and Terms of Service applies to TWO TRACK WELDING LLC ("TWO TRACK") and governs your use of our website, quote request forms, communication channels, and services.

By using this website, submitting a form, requesting a quote, communicating with us, or hiring us for services, you agree to the terms below.

Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, phone number, email address, job location, project details, photos, messages, and any other information you submit through our website, forms, phone calls, text messages, emails, or other communications.

We may also collect basic technical information through our website, such as browser type, device information, IP address, pages visited, and general website usage data.

How We Use Your Information

We use the information we collect to respond to quote requests, schedule appointments, provide services, communicate about current or past jobs, send invoices or payment information, improve our website and services, maintain business records, and comply with applicable legal obligations.

If you separately opt in to marketing communications, we may also use your contact information to send updates, promotions, service information, or special offers.

SMS Communications

When you provide your phone number and opt in to receive text messages from TWO TRACK, we may send you non-marketing text messages related to quote requests, appointment scheduling, job updates, customer service, service reminders, and service follow-up.

If you separately opt in to marketing text messages, we may send you promotional text messages about special offers, service updates, and promotions.

Message frequency may vary. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. You may request help by replying HELP.

Providing a phone number does not automatically enroll you in text messages. SMS consent must be provided separately through an opt-in checkbox, written consent, or another approved opt-in method.

Mobile Information and SMS Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, scheduling, communications delivery, payment processing, or business operations, is permitted. All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

We do not sell, rent, or share SMS opt-in data or mobile phone numbers with third parties or affiliates for their marketing or promotional purposes.

How We Share Information

We may share limited information with trusted service providers who help us operate our business, such as website hosting providers, customer relationship management systems, scheduling tools, payment processors, communication platforms, subcontractors, or other vendors who perform services on our behalf.

These service providers may only use the information as needed to provide services to us or support our business operations.

We may also disclose information when required by law, to protect our legal rights, to prevent fraud or abuse, to collect unpaid amounts, or in connection with a business transfer such as a sale, merger, or restructuring.

Cookies and Website Tracking

Our website may use cookies, pixels, analytics tools, or similar technologies to understand website traffic, improve user experience, measure advertising performance, and support website functionality.

You may adjust your browser settings to block or delete cookies. Some parts of the website may not function properly if cookies are disabled.

Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, disclosure, or alteration. However, no website, internet transmission, electronic storage system, or communication method is completely secure. We cannot guarantee absolute security.

Data Retention

We may retain your information for as long as necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business needs.

Your Choices

You may contact us to request that we update, correct, or delete your personal information, subject to legal, contractual, and business recordkeeping requirements.

You may unsubscribe from marketing emails by using the unsubscribe link in the email, when available, or by contacting us directly.

You may opt out of SMS messages by replying STOP.

Children’s Privacy

Our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, policies, or security of third-party websites.

Terms of Service

Use of This Website

You agree to use this website and our forms only for lawful purposes. You agree not to misuse the website, submit false information, attempt to interfere with website operation, or use the website in a way that could harm our business, systems, or other users.

Quotes and Estimates

Any quote, estimate, or pricing information provided by TWO TRACK is based on the information available at the time. Final pricing may change based on site conditions, measurements, materials, labor requirements, accessibility, hidden damage, design changes, customer requests, or other factors discovered before or during the work.

Submitting a quote request does not create a contract or guarantee availability, pricing, scheduling, or acceptance of the job.

Scheduling and Access

You agree to provide accurate project information, safe access to the work area, and any necessary permissions for us to inspect, quote, or perform the requested work.

We reserve the right to decline, reschedule, or stop work if conditions are unsafe, inaccessible, outside the agreed scope, or otherwise unsuitable.

Customer Responsibilities

You are responsible for providing accurate contact information, project details, measurements when requested, photos when available, and any relevant information that may affect the work.

You are also responsible for confirming that you have the legal right to authorize work at the job location or on the property, equipment, structure, trailer, vehicle, gate, railing, or item involved.

Payments

Payment terms will be provided in the applicable quote, invoice, agreement, or other written communication. Payment may be required before work begins, upon completion, or according to agreed milestones.

Late payments, returned payments, collection costs, or other payment-related issues may result in additional charges where permitted by law.

Photos and Project Documentation

You may submit photos to help us understand and quote your project. We may also take photos or videos of work areas, materials, repairs, fabrication, or completed work for documentation, quality control, internal records, or promotional use.

We will not intentionally disclose sensitive personal information in promotional images. If you do not want project photos used for marketing, notify us in writing.

No Guarantee of Results

We work to provide quality service based on the agreed scope of work. However, we do not guarantee that every repair, fabrication, weld, installation, or service will be suitable for every use, load, condition, code requirement, or long-term purpose unless specifically stated in writing.

Customer use, existing conditions, hidden defects, improper maintenance, overloading, corrosion, wear, abuse, weather exposure, and third-party modifications may affect performance and durability.

SMS Terms and Conditions

By opting in to receive SMS messages from TWO TRACK, you agree to receive text messages from TWO TRACK related to your quote requests, appointment scheduling, service reminders, job updates, customer service, service follow-up, and other service-related communications.

If you separately opt in to marketing messages, you may also receive text messages from TWO TRACK about special offers, promotions, service updates, and other marketing communications.

Message frequency may vary.

Message and data rates may apply.

You may opt out of SMS messages at any time by texting STOP. After you text STOP, TWO TRACK may send you one final confirmation message to confirm that you have been unsubscribed. After that, you will no longer receive SMS messages from TWO TRACK unless you opt in again.

For help, text HELP or contact us directly at 303 246 4534 or [email protected].

Wireless carriers are not liable for delayed or undelivered messages.

SMS messaging is intended for users who are 18 years of age or older. By opting in to receive SMS messages, you confirm that you are at least 18 years old.

For more information about how we collect, use, and protect your information, please review our Privacy Policy at twotrackwelding.com/legal.

Intellectual Property

The content on this website, including text, images, graphics, logos, design elements, and other materials, is owned by or licensed to TWO TRACK and may not be copied, reproduced, modified, or used without written permission.

Limitation of Liability

To the fullest extent permitted by law, TWO TRACK is not liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of this website, communications with us, quote requests, delays, scheduling issues, or services provided.

Our liability, if any, is limited to the amount paid by you for the specific service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless TWO TRACK, its owners, employees, contractors, and representatives from claims, damages, losses, liabilities, costs, and expenses arising from your misuse of the website, submission of inaccurate information, violation of these terms, unsafe site conditions, lack of authorization to request work, or misuse of completed work.

Changes to This Policy and Terms

We may update this Privacy Policy and Terms of Service from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the website or our services after updates means you accept the revised terms.

Contact Information

If you have questions about this Privacy Policy, Terms of Service, SMS communications, or your personal information, contact us at:

[email protected]